FAQ Information

Any immediate problems? Please email us or contact us on 0203 318 8818.

What level of fitness is required for the activities?
Most of our activities require no basic level of fitness, just an active mind. White water rafting requires you to swim 25 metres. Canyoning and Coasteering do need a basic level of fitness to get the most of the event.

Are the activities available all year?
Most activities are available throughout the year and some are much more fun in the cooler months of Autumn and early Winter.

Are the activities weather dependent?
Mainly not, however ZipWorld is sensitive to strong winds, so can be postponed even of the day if it becomes a safety issue.
White water rafting is subject to water release at the River Tryweryn.
Safety is always our number one concern, at the activitiy is at the discretion of the instructor on the ground at the time.

If in the unlikely event of a cancellation we will look to provide an alternative activity.

Do I have to pay in advance?
Yes, to ensure we have commitment we require a deposit on booking and Final Balance 6 weeks prior to the event.

How do we get to activities from our accommodation?
Generally people drive themselves as this is the most cost effective way. We do organise transfers if you require at an extra charge.

Are there any bears in the woods?
Generally, we tend to try to organise our activities in bear friendly zones.